DEC Service Coordination Community of Practice

Communities of Practice (CoP)

Service Coordination CoP

The Service Coordination Community of Practice (SC CoP) was created to recognize the value of service coordinators and give these important early intervention team members a professional home. The SC CoP offers service coordinators the opportunities to network with others across the nation, share SC-related resources and tips, and learn about topics relevant to providing high quality service coordination.

To learn more, contact:

Melissa Schnurr - melissa.schnurr@iowa.gov

Melissa Hardison - Melissa.Hardison@ky.gov

To join the Service Coordination CoP:

Please complete and submit the form at the bottom of this page. The roster is used to facilitate networking, resource-sharing, problem-solving, and collaboration around SC-related questions and discussions.

Key Service Coordination Resources

Upcoming Webinars & Events

Two Part Series on Time Management and Organizational Strategies for Service Coordinators

Part 1 - Wednesday, March 9th, 2022, 2:00 PM Eastern Time

Webinar recording and handouts

Part 2 - Thursday, April 28th, 1:00 PM Eastern Time

Webinar recording and handouts

Two Part Series to build awareness of time management and organizational tools available to support the implementation of the Knowledge and Skills for Service Coordinators used to support and guide the Part C programs while fulfilling the federal requirement of service coordination.

Part 1 will introduce Stephen Covey’s Time Management Matrix and participants will have an opportunity to discuss and reflect on how/where service coordination activities fall within the four quadrants in relation to importance and urgency. Participants will be encouraged to explore additional resources, apply strategies and activities in between sessions. Part 2 will provide more practical tools and strategies to help service coordinator refine their time management and organizational skills.

Facilitated by: Shawna Gurney, Maine; Heather Waters, Utah; Melissa Hardison, Kentucky; Sarah Nichols, Illinois; Beth Friedman, Pennsylvania

Past Webinars & Events

National Service Coordination Resources: What’s new and where are we going?

Thursday, December 9th, 2021, 10:30 - 11:30 AM Eastern Time

Download the recording and handouts

Curious to learn about resources, tools and activities to support states and programs using the DEC/ITCA Joint Position Statement on Service Coordination in Early Intervention and the Knowledge and Skills for Service Coordinators? Join us for an encore presentation of our 2021 DEC session to learn what's new, how resources are being used to support high quality service coordination, and where we hope to go next!

Presented by: Melissa Schnurr, Dana Childress, Sarah Nichols, Cori Hill, Christina Commons, Melissa Hardison

DEC/ITCA Joint Position Statement: Service Coordination in Early Intervention

Tuesday, April 20th, 2021, 2:00 - 3:00 PM Eastern Time

Download the webinar recording

Join members of the writing team to learn about the new Joint Position Statement on Service Coordination from DEC and the Infant Toddler Coordinators Association (ITCA). The team will share how the Position Statement was developed, provide opportunities to explore the contents of the statement, and discuss how it can be used by states and local programs.

Presenters: Melissa Schnurr, Dana Childress, Maria Kastanis, Roxane Romanick, and Sharon Loza

The Foundation for Excellence - Understanding the Knowledge and Skills for Service Coordinators

Thursday, December 3rd, 2020 at 3:00 - 4:00 PM Eastern Time

Download the webinar recording and resources

The Workgroup on Recommended Knowledge and Skills for Service Coordinators (RKSSC) Team Members will provide an overview of the Knowledge and Skills for Service Coordinators (KSSC), including how they were developed. Participants will gain an understanding of the six KSSC and be encouraged to reflect on current practices, strengths and areas where they may seek growth.

Facilitators: Sarah Nichols, IL; Cori Hill, VA; Melissa Hardison, KY

Outcomes/ Learning Objectives:

Participants will learn about the 6 overarching Knowledge and Skills for Service Coordinators working in early intervention.
Participants will determine which Knowledge and Skills for Service Coordinators they feel most and least confident with in their practices.
Participants will gain access to a KSSC self-assessment tool and have the opportunity to reflect and develop action steps for improvement upon completion of the session.

Partnering with Families in Their Times of Need

Thursday, May 14th, 2020 at 2:00 - 3:00 PM EST

Download the recording and materials

Every family is unique and some families have more needs than others. Time and resources service coordinators put forth to successfully implement family practices may fluctuate according to family strengths, abilities and needs. This web-conversation will explore strategies service coordinators use to engage in family-centered practices, build family capacity and foster opportunities for family and professional collaboration with families who have high needs.

Facilitators: Sarah Nichols and Maria Kastanis, Illinois

Coaching during Service Coordination: What Does It Look Like?

Wednesday, October 30, 2019, 2:00-3:00pm EST

Download the recording and materials

Instructional Practice 13 (DEC Recommended Practices, 2014) encourages practitioners to use coaching when interacting with primary caregivers - and that includes service coordinators! Join us for a web conversation to discuss nine coaching practices that you can use to help families participate in the EI process, share information, access resources, and solve problems.

Service Coordination Matters – A Web Conversation To Recognize What You Bring to the EI Team

Tuesday, April 9, 2019, 2:00 - 3:00 pm ET

Download the recording and materials

Be sure to check out the National Service Coordination Training Workgroup Webinar Resources page! You’ll find two archived webinars, activity guides, and lots of resources that address the following topics:

How Do You Do It? Juggling and Overcoming Service Coordination Challenges
The Role of the Service Coordinator in Building Relationships in Early Intervention