Frequently Asked Questions

LEARNING DECKS
Do you have group rates available?

Yes, group rates are available for groups of 5 people or more. Please email dec@dec-sped.org for the rates.

 
 
I am a DEC member. Can I have the discount code?

Yes, please email dec@dec-sped.org and we will provide the code for you.

 

Yes, all Learning Decks are recorded. If you purchase a Learning Deck, even if you are unable to attend on its scheduled air date, you will receive a copy of the recording via email as soon as it becomes available. (This process generally takes 24 hours to complete.)

I cannot attend the Learning Deck on its scheduled date. Will it be recorded?
 
I purchased an archived Learning Deck. How do I view the recording?

Once we recieve your order, we will send an email with a link to download the recording, handouts and your certificate of attendance. If your purchase takes place after close of business, we will send your Learning Deck email on the next business day.

 
 
How do I order Learning Decks from DEC via purchase order?

You may use your organizations' purchase order format or download our international purchase order form here. Once you have completed the purchase order form, please fax it (855-678-1989) or email it (dec@dec-sped.org) to DEC.

How do I join DEC? 

New and renewing members can join DEC through our parent organization, Council for Exceptional Children. Join CEC and DEC here. Learn more about DEC Membership here.

MEMBERSHIP
 
 

Membership to CEC & DEC starts at $115 per year, but cost varies per membership level. Please contact the Council for Exceptional Children for more information (P: 888-232-7733).

How much does membership cost?
 
I have further questions about membership - who do I contact?

If our Become A Member page doesn't answer your question, please contact the Council for Exceptional Children (CEC). CEC, our parent organization, handles all membership information.

Council for Exceptional Children's Contact Information:

Phone: 888-232-7733 (P) 

Email: service@exceptionalchildren.org 

Website: exceptionalchildren.org

 
How do I order products/webinars from DEC via purchase order?

You may use your organizations' purchase order format or download our international purchase order form here. Once you have completed the purchase order form, please fax it (855-678-1989) or email it (dec@dec-sped.org) to DEC.

ORDERING FROM DEC STORE
 
 
How do I order products/webinars from DEC via purchase order?

DEC MEMBERS - Registered DEC members will receive a 20% discount for bookstore purchases. To secure a discount code, please e-mail dec@dec-sped.org to receive your discount code.

BOOKSELLER DISCOUNTS - Discounts on quantity orders exceeding 20 or more books will receive a 30% bookseller discount. The minimum 20-book purchase must be indicated on your purchase order. Use code BULK_2020 if ordering online.

What discounts does DEC offer for books?
 
What are the shipping fees for bulk purchase orders?

Purchase orders will be shipped USPS Priority Mail unless otherwise specified. Shipping & Handling Fees should be estimated using the "Add to Cart" feature on www.dec-sped.org/bookstore and entering the delivery zip code to estimate shipping based on the order's weight and distance.

 

Learning Deck orders do not incur shipping fees as the products are digital.

 
What is DEC's return policy?

DEC offers a damaged-in-delivery return policy only. Returns are accepted up to 30 days from the shipping date. To file a return request, contact the DEC by e-mailing photos of damaged items to dec@dec-sped.org. DEC does not accept other returns.

 
I do not live in the United States or Canada. How can I order products/webinars from DEC?

You may download our international purchase order form here. Once you have completed the purchase order form, please fax (855-678-1989) or email (dec@dec-sped.org) it to DEC.

 

You may download our 2020 W9 form here

My organization needs a copy of DEC's W9. Where can I find this form?
 

Please mail payment to: 

Division for Early Childhood 

PO Box 662089

Los Angeles, CA 90066 

What is DEC's mailing address? Where do I send payment?
 

Tel: (310) 428-7209

Fax: (855) 678-1989

What is DEC's telephone/fax number?